Terms of use
Terms for Pattern Automation and related services: user rights, limitations, and liability.
Read terms →We’re here to help
Neuro Agent is our AI agent for the Neuro OS stack—support and billing help is here. We typically reply within one business day.
Or email us directly at info@patternautomation.com
Contact support
Several ways to reach our team about Neuro Agent, Neuro OS, and Pattern Automation.
Support email
Send a detailed message—we’ll get back to you as soon as we can.
info@patternautomation.comResponse time
We aim to respond within 24 business hours (Monday – Friday).
Hours: 9:00–18:00 CST
Priority support
Enterprise customers get a dedicated point of contact and queue priority.
Frequently asked questions
Quick answers about Neuro Agent, Neuro OS, and Pattern Automation.
What is Neuro Agent?
Neuro Agent is Pattern Automation’s product AI agent: a layer that runs real work, not a generic chat. It can plan, use tools, follow multi-step jobs, and hand back finished outputs—built for the Neuro / Neuro OS environment where your agents, files, and apps live. For product positioning, see the Neuro Agent page.
How can Neuro Agent help me?
It can take repetitive, cross-tool tasks off your plate: process automation, research and drafting, data handling, content creation, and coordinating steps across services. You describe the outcome; the agent works toward it with the integrations you allow.
How is Neuro Agent different from chat-only AI tools?
Many tools stop at text replies. Neuro Agent is designed to execute—browsers, APIs, files, commands, and your stack—so work finishes in your environment instead of only explaining what you should do by hand.
Can Neuro Agent connect to my applications?
Yes. A broad set of integrations is available; you control which apps, APIs, and services the system can use in your organization.
How do I request a new feature?
Email info@patternautomation.com with a short description and why it would help. We triage product feedback in our roadmap process.
How do I report a bug?
Write to info@patternautomation.com with what happened, steps to reproduce, and any error text. Screenshots or a screen recording make triage much faster.
What if credits didn’t arrive after I paid?
Email info@patternautomation.com right away. We prioritize billing and credit issues, usually within a few business hours.
Account deletion
How to permanently delete your Neuro Agent account. You have two options:
Option 1: Contact support
Email info@patternautomation.com with the account email and a way to verify your identity.
Option 2: Self-serve in the app
If you are signed in, use the in-app flow below under step-by-step deletion.
In-app step-by-step deletion
- Click your profile avatar or photo in the top-right corner of the app.
- In the menu, open Settings.
- Scroll to the Delete account section.
- Click the Delete account action.
- Choose a deletion type:
- 30-day grace period—the account is removed after the period ends; you can cancel before that.
- Immediate deletion—account and data are removed right away, with no recovery.
- Enter delete in the confirmation field.
- Click the final Delete account button to confirm.
Note. Deletion permanently removes agents, conversations, credentials, subscription, and payment data. After the grace period ends or with immediate deletion, the account cannot be restored.
Legal information
Transparency and compliance documentation for Neuro Agent, Neuro OS, and Pattern Automation.
Privacy policy
How we process and protect personal data across the Neuro / Neuro OS stack.
Read policy →Imprint
Imprint and legal contact details for Pattern Automation.
View imprint →Still have questions?
Our support team can help with Neuro Agent, Neuro OS, billing, and technical issues.
Contact support