What Questions Should I Ask Before Hiring an AI Agent Provider?
Due diligence checklist: 20 questions on security, exit, evals, Ask defaults, and reference calls.
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Direct answer
Ask about Ask defaults, data retention, who owns git, eval CI, reference customers on your queue, and what happens if the model vendor changes.
Key points
- Show me audit log sample
- Show me eval regression on last release
- What writes are blocked by default?
- Price at 2× volume?
Top 10 questions
- First production queue you shipped?
- Default on external send?
- Connector scope model?
- Self-host available?
- Export format on exit?
- Incident last 90 days?
- Sub-processors?
- Pilot success criteria?
- Who trains approvers?
- Ongoing eval ownership?
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