Pattern Automation

Solutions·AI Dashboard

Every channel. One inbox. Leads you can see.

Support, social, chat, and email in one place — not six tabs. Your team communicates through the user: one thread per contact, AI drafts where it helps, and the full lead journey from first message to handoff stays visible.

Omnichannelinbox, social, chat, email together
One threadper contact across channels
Lead trackingsource, stage, and handoff
Liveresponse time and conversion by channel

Omnichannel

Support and social — finally in one dashboard

Telegram, Instagram, WhatsApp, web chat, email, and your support queue land in a single pane. No more copying context between apps: every inbound message is labelled, routed, and tied to the same contact record.

  • All support channels and social DMs in one inbox
  • Channel badge on every thread — you always know where it started
  • Spikes on one network do not hide messages on another

Through the user

Communication runs through your operator

AI can triage, summarise, and draft — but the conversation stays human-led. Your operator sees full history across channels, approves sends, and takes over when judgment matters. The customer talks to your brand, not a black box.

  • One operator view: context, drafts, and approval in one thread
  • Hand off between teammates without losing channel history
  • Send gates per channel or severity — nothing leaves without a yes

Lead generation

Track leads from first touch to sales handoff

See where every lead came from — which channel, which post, which campaign — and follow the full path: inbound message, qualification, nurture, and handoff to sales with the conversation attached.

  • Lead source and channel attribution on every thread
  • Pipeline stages: new → engaged → qualified → handed off
  • Export or sync to CRM with full message history
01

Connect every channel

Plug in support queues, Telegram, Instagram, WhatsApp, web chat, and email. One dashboard, one contact graph — no duplicate threads.

02

One thread per contact

A prospect who DMs on Instagram and emails later sees one history. Your operator never re-asks what was already said.

03

AI triage, human send

Agents classify, draft, and suggest — operators approve. Sensitive or high-value replies stay behind a human gate.

04

Capture leads automatically

Intent, contact details, and source channel attach to the thread as the conversation unfolds — not in a spreadsheet afterward.

05

Pipeline you can read

Stages, owners, and time-in-stage visible live. See which channels convert and where leads stall before sales.

06

Handoff with full context

Sales gets the transcript, channel trail, and qualification notes — not a bare “new lead” row in the CRM.

“Customers do not care which tab you use — they care that someone answers. AI Dashboard puts every channel in one place and keeps the human on the thread while leads stay traceable from hello to handoff.”

Keep exploring

Unify your channels

Support, social, and lead gen in one dashboard — communication through your team, pipeline you can see.