How we talk to each other

Radically intentional

Clear communication is operational infrastructure. If context is missing, we ask. If goals drift, we challenge early.

We default to async channels, and switch to calls when faster synchronization is needed.

In the open

Public channels are preferred over private threads for most topics. This makes decisions searchable and reusable by future team members.

We keep private only what is truly sensitive: compensation, performance, or legal HR topics.

Active listening

We listen to understand, not to respond quickly. Better understanding reduces rework and improves decision quality.

Surgically clear and kind

Honesty matters, but tone matters too. We speak directly about risks and trade-offs while preserving trust and respect.

Assume positive intent and help each other unblock.