What are our rituals
We default to async execution, but we keep structured moments that maintain alignment, ownership, and shared context.
Offsite
Twice a year we spend focused time together to review progress, pressure-test priorities, and reset team energy.
Support nights
We regularly work through customer queues together. This keeps product decisions close to real user pain and real user language.
All-hands
Every Monday we review key metrics, wins, blockers, and next priorities across all functions.
Daily syncs
Short sync points twice a week help us surface blockers early and keep execution coordinated without overloading calendars.
No-meeting day and demo day
One day per week is protected for deep work. Another day is dedicated to demos, experiments, and cross-team learning.